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How can I download the email addresses I have collected via my Email Capture Messages?
How can I download the email addresses I have collected via my Email Capture Messages?
George Bettley avatar
Written by George Bettley
Updated over a week ago

There are two ways to access the emails you’ve collected via an Email Capture Message. Firstly, you can download all the customer emails to a csv file straight from the Message Manager whenever you like. Just click the Download icon next to the Duplicate Message icon on the right hand side of the relevant message. Clicking this icon will download all details captured for that message.

You have the option to download all the customer emails to a csv file straight from the Message Manager whenever you like. Just click the Download icon next to the Duplicate Message icon on the right hand side of the relevant message. Clicking this icon will download all details captured for that message.

The csv will include:

  • Email captured at (UTC)

  • Email

  • Title

  • First name

  • Last name

  • Full name

  • Zip code

  • Country code

  • Phone number

  • Page collected on

  • Guest language

The data downloaded will respect any date-related filters that have been applied in the Message Manager at the time of the download (i.e. if your Message Manager view is set to seven days, your csv will only include emails collected during that time frame).

You can also automatically push collected emails via your CRM. Read more here.

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