Set Up Promo Codes Using Access Codes and Rate Plans
If you have an ongoing promotion in your booking engine, you may find that the promo codes apply the wrong discount amount, or do not apply discount at all.
Once you have created a promotion for each percentage discount, please follow the below steps to associate the promo codes with a rate plan.
Please note that only one promo code can be accepted per discount level (e.g. one 1% discount code only) so if you need to set up discounts for multiple rates, please follow the steps below and use the same discount code for that level for each rate (e.g. PROMO1 to apply a 1% discount to both your BAR rate and Advanced Purchase rate)
✅ More information on how to edit promotions in the following Online Help article
Once the change is implemented and promotions reviewed please allow some time for replication and test again the promo codes.
🚧 Please note: It is important that each promo code modifies the lowest publicly available rate in the booking engine for any given itinerary as this is what will appear in Google metasearch.
E.g. If for one itinerary an advanced purchase rate is the lowest publicly available rate, for another it's a special rate/long stay rate and for another it's the standard rate, each promo code needs to apply discount against all of these rates in order for Price Match to work.
Associate Promo Code(s) with Rate Plan
Go to Manage Rates & Availability > Promotions
Choose Lowest Daily Promotion
Enter a Name for the promotion
Under Define Pricing and Other Decisions
Enter discount and choose Percent Off
Ensure Allow to be stacked on top of standard promotions is selected
Under Set Dates
Click on today as the start date, and ensure No end date for this promotion is selected
Under Set Rate Plan & Room Type
Choose associated Rate Plan to apply discount to this rate
Under Room Type please Select All
Select a Rate Plan and Room Type from the dropdown
In section 5 of setting up the promotion under Set Restrictions click Access Codes
Select Discount Code
Add the preferred promo code in the Discount Code field for this discount level
Click Save and Activate
Use the link in the rate plan you are using
Step 2 - Repeat the steps above for all possible lowest rates (using the same Discount Code for each discount level, e.g using PROMO1 for a 1% discount against both the BAR and Advanced Purchase rate)
Step 3 - Repeat for each discount %
E.g. If for one itinerary an advanced purchase rate is the lowest publicly available rate, for another it's a special rate/long stay rate and for another it's the standard rate, each Discount Code needs to apply discount against all of these rates in order for Price Match to work.
✅ Once you add the promo code, the promotion will show as a discount off the discounted rate
In this example you can see the 10% promotional rate ($503) was discounted by a further 1% by the promo code ($498.07)
