We’ve closed down the Triptease Live Chat product and have partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy
You can find out all about our partnership and the wide range of improved features and functionality that HiJiffy provides here. If you are already using HiJiffy as part of your Triptease package and have a question, visit the HiJiffy help center here.
Not using HiJiffy Chat yet? Request a demo here.
Night Manager messages guests when all your Agents are logged out, collecting contact details so you can respond via email when you’re back online.
The Automated Assistant also offers this service - it asks for an email if it can’t answer a question - but it is also able to answer an ever-growing range of questions about your hotel. In many instances, guests will receive a helpful answer, and will be able to proceed and make their booking.