We’ve closed down the Triptease Live Chat product and have partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy

You can find out all about our partnership and the wide range of improved features and functionality that HiJiffy provides here. If you are already using HiJiffy as part of your Triptease package and have a question, visit the HiJiffy help center here.

Not using HiJiffy Chat yet? Request a demo here.

We train the Automated Assistant by providing it with a range of specific questions and answer about your hotel. 

Hoteliers using the Automated Assistant can upload answers to a range of hotel-related FAQs. We then analyze the Automated Assistant's conversations and identify if there have been any questions about the hotel that it didn’t have an answer for. We’ll follow those questions up with the hotel and add the missing answers. 

Find out more about making updates to the information that the Automated Assistant knows

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