We’ve closed down the Triptease Live Chat product and have partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy

You can find out all about our partnership and the wide range of improved features and functionality that HiJiffy provides here. If you are already using HiJiffy as part of your Triptease package and have a question, visit the HiJiffy help center here.

Not using HiJiffy Chat yet? Request a demo here.

To edit the color of your Chat icon, log in to the Triptease platform and click Settings in the left hand menu, and then select Chat. You’ll see options to switch customer replies on or off, change the color of the Chat icon and to edit your welcome message. 

Click the colored box under Theme to open up your color picker. From here you can select a color by clicking in the color picker, or you can add the specific Hex code for your brand colors. 

If you have multiple hotels with different branding, you can also set a different color for each hotel.

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