We’ve closed down the Triptease Live Chat product and have partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy

As we continue to broaden the Triptease Platform across the whole customer journey, from search to booking, we’re making sure we continue to provide hotels with the best possible tech for their direct booking strategy.

That’s why we’re thrilled to announce that in order to provide our customers with a best-in-class chat product, we've partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy.

You can find out all about our partnership and the wide range of improved features and functionality that HiJiffy provides here. If you are already using HiJiffy as part of your Triptease package and have a question, visit the HiJiffy help center here.

Not using HiJiffy Chat yet? Request a demo here.


To change the name of your Automated Assistant (formerly called Auto-Agent) just click into Settings on the left hand navigation, then click Chat. After this, select 'Manage' on your specific assistant. From here you can click to manage all aspects of your Automated Assistant including name, photo avatar and the responses it can give. 

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