We’ve closed down the Triptease Live Chat product and have partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy

You can find out all about our partnership and the wide range of improved features and functionality that HiJiffy provides here. If you are already using HiJiffy as part of your Triptease package and have a question, visit the HiJiffy help center here.

Not using HiJiffy Chat yet? Request a demo here.


We don't clear historic Chat conversations because we believe it's important to have access to all your previous conversations in case you ever need to refer back to them.

If you want to run 'test' conversations to try out how the Agent Portal works before speaking to real guests, try running the Agent Portal in a private or incognito window so that the conversation does not appear in your Chat history.

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