We’ve closed down the Triptease Live Chat product and have partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy

You can find out all about our partnership and the wide range of improved features and functionality that HiJiffy provides here. If you are already using HiJiffy as part of your Triptease package and have a question, visit the HiJiffy help center here.

Not using HiJiffy Chat yet? Request a demo here.


The most likely reason that you're not seeing the Chat widget on your website or booking engine is that either Triptease scripts are not present, or have not yet been activated. Either way, get in touch with the Triptease Customer Success Team and we'll get that sorted out for you.

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