We’ve closed down the Triptease Live Chat product and have partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy

You can find out all about our partnership and the wide range of improved features and functionality that HiJiffy provides here. If you are already using HiJiffy as part of your Triptease package and have a question, visit the HiJiffy help center here.

Not using HiJiffy Chat yet? Request a demo here.


It is not currently possible for hoteliers to manually enter customer FAQs. If there's something specific you'd like to add please get in touch with our Customer Success Team. You can also request for this functionality to be added via our Feature Requests board.

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