We’ve closed down the Triptease Live Chat product and have partnered with the industry-leading chatbot and communication platform for hotels, HiJiffy
You can find out all about our partnership and the wide range of improved features and functionality that HiJiffy provides here. If you are already using HiJiffy as part of your Triptease package and have a question, visit the HiJiffy help center here.
Not using HiJiffy Chat yet? Request a demo here.
You can't currently search completed conversations in the Agent Portal. If there's something specific need to find please get in touch with our Customer Success Team. You can also request for this functionality to be added via our Feature Requests board.
You also can't delete conversations but you can mark them as Complete so that they don't appear in the conversation queue.