As you begin to learn about the platform, we'll be providing you with some short videos that should help you achieve your business goal faster.

You told us that your goal is to improve your online customer experience. There is a whole range of features that will move you towards achieving that goal! The following links will walk you through each of those features in turn, and how you can use them to maximum effect.

Set up your Chat welcome message

Learn how to set up your Automated Assistant

Learn how to get email or SMS messages when a guest leaves a message

How to reassign a conversation to a colleague

Learn about their hot leads email

Learn about Quick Replies

Requesting payment details

Learn about Chat Insights

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