To update your mobile phone number and email details just log into the Triptease Platform and go to the Account page, then Notifications. Add your mobile number into the Mobile number field in the Front Desk SMS section of the page (format with country code and with a "+", ie: +442038655804, and ensure there are no spaces between the digits). Next add your preferred email into the Email address section.
Scroll to the bottom of the page and click Submit. Although please note that you can only send email notifications to the same address you log in to the Triptease Platform with.
Next up, head to the Agent Portal and click on the cog symbol in the top right corner of the right hand column. This will open up your Front Desk notification settings. Switch both toggles to on (they’ll turn gold when you do that) and click Save to ensure your preferences are saved.
If you're having problems with your SMS notifications find out how to check and update your settings to ensure SMS notifications are set up correctly.