Front Desk tags are designed to help you recognise what kind of customer you are talking to at a glance. Tags are assigned automatically, depending on the customer’s behaviour and what they have searched for on your booking engine.
The tagging feature allows you to recognize different clients' profile at a glance.
Those tags are assigned automatically based on the customer's behavior and their search on your booking engine.
The automated tags currently include:
Business (the customer searched dates from Sunday to Friday)
Leisure (the customer searched dates that include a Saturday)
High value (the customer searched for stay of seven days or more)
Group (the customer searched for three or more adults)
Family (the customer searched for a booking that includes a child)
Buying signals (The customer made more than one Price Check search in the past seven days)