Triptease uses the language of your webpage to decide which version of your message to display. We use two methods to work out if your messages should display on your website. 

Firstly, if the message language matches the HTML language attribute of your website, or a version of your website, your message will appear. 

Secondly - and this is really important if you don’t have an HTML language attribute on your website - if we can’t see what language your website appears in but all your messages are created in the same language then we will assume that is your website language and your messages will appear. 

However if you don’t have HTML language tagging on your website and you have even one message language variant that is different from the rest we can’t make that assumption, and none of your messages will appear. So it’s really important to double check that either all versions of your website are tagged with the relevant language attribute, or that all your messages are created in the same language, with absolutely no variants at all.  

Which languages are supported?

We currently support 31 languages:

  • Albanian
  • Arabic
  • Catalan
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Croatian
  • Czech
  • Danish
  • Dutch
  • English
  • Estonian
  • Finish
  • French
  • German
  • Greek
  • Hungarian
  • Icelandic
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Latvian
  • Norwegian
  • Polish
  • Portugese
  • Russian
  • Slovak
  • Slovenian
  • Spanish
  • Swedish
  • Thai

Ready to set up your multiple language message? Find out how to get started. Not sure if you need to set up multiple language messages? Find out more about when you should use them

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