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Styling the Image Block in the Triptease Messages Platform

Learn to upload, style, and position images with borders, padding, and alt text in Triptease Messages.

Updated over a week ago

TL;DR

  • Upload and customize an image up to 10MB in size

  • Control image shape, border, padding, and placement

  • Alt text improves accessibility and SEO

  • Optionally make the image clickable and link to a URL


When to Use It

Use the image block when you want to:

  • Add a visual element to your message, such as a photo or a GIF

  • Highlight amenities, destinations, or promotions

  • Enhance message design with branding or lifestyle imagery

  • Link directly to a landing page, offer, or booking path (without needing a button)

Images help boost engagement, especially for trust-building or visual-first campaigns.


Step-by-Step Instructions

1. Upload or Change Your Image

  • Click the Upload image button to add a file (maximum size: 10MB)

  • Supported formats: .JPG, .PNG, or .GIF (animations supported)

  • Once uploaded, you will see Change and Crop buttons to adjust the image

Tip: Use high-quality, lightweight images to reduce load times


2. (Optional) Make the Image Clickable

Toggle Make the image clickable to enable linking.

You'll then see:

This is useful when your image is already designed with embedded CTAs or campaign messaging.


3. Add Alt Text for Accessibility

  • Use the Alt text field to describe the image for screen readers

  • This also helps in cases where the image fails to load

Example: "Colorful sushi bowl with rice and vegetables"


4. Adjust Appearance and Layout

Corner Radius

  • Round the image corners using the Corner radius slider or input box

Layout Padding

  • Use Horizontal padding and Vertical padding to create space around the image within the section or container

Border Styling

  • Set Border thickness to outline the image

  • Choose a Border color to match your brand or message style


Pro Tips

  • Choose high-quality, lightweight images to avoid slow loading

  • Keep file sizes below 3MB and use .JPG or .PNG formats for best compatibility

  • Use consistent padding and corner radius for visual harmony across content blocks

  • Crop images to match the layout style and avoid awkward spacing


FAQs / Troubleshooting

Q: Why won’t my image upload?

A: Make sure your image is under 10MB and in a supported format (.JPG, .PNG, .GIF).

Q: Why does the image look cropped or misaligned?

A: Use the Crop tool and adjust padding. Check that image size fits your layout.

Q: How can I center my image in the message?

A: Use alignment controls in the section or container where the image block is placed.

Q: Can I link my image to a URL?

A: Yes! Just toggle Make the image clickable, then paste your destination URL.

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