TL;DR
Upload and customize an image up to 3MB in size
Control image shape, border, padding, and placement
Alt text improves accessibility and SEO
When to Use It
Use the image block when you want to:
Add a visual element to your message, such as a photo or a GIF
Highlight amenities, destinations, or promotions
Enhance message design with branding or lifestyle imagery
This block is especially effective in messages where visual impact supports decision-making or builds trust.
Step-by-Step Instructions
1. Upload or Change Your Image
Click the Upload image button to add a file (maximum size: 3MB)
Once uploaded, you will see Change and Crop buttons to adjust the image
2. Add Alt Text for Accessibility
Use the Alt text field to describe the image for screen readers
This also helps in cases where the image fails to load
Example: "Colorful sushi bowl with rice and vegetables"
3. Adjust Appearance and Layout
Corner Radius
Round the image corners using the Corner radius slider or input box
Layout Padding
Use Horizontal padding and Vertical padding to create space around the image within the section or container
Border Styling
Set Border thickness to outline the image
Choose a Border color to match your brand or message style
Pro Tips
Choose high-quality, lightweight images to avoid slow loading
Keep file sizes below 3MB and use .JPG or .PNG formats for best compatibility
Use consistent padding and corner radius for visual harmony across content blocks
Crop images to match the layout style and avoid awkward spacing
FAQs / Troubleshooting
Question: Why won’t my image upload?
Answer: Check that your file is under 3MB and in a supported format (.JPG, .PNG, or .GIF for animations).
Q: Why does the image look cut off or misaligned?
A: Check padding and section/container layout settings. Use the crop tool to adjust focus.
Q: How can I center my image in the message?
A: Adjust alignment at the section or container level.