TL;DR
You can preview messages on your website.
Always save your message before previewing.
Previews reflect the device view (desktop or mobile) you're currently in.
When to Use It
Use previewing when:
You want to see how your message appears in real-world context
You're checking layout, branding, or message clarity
You're sharing a version for internal or client review
How It Works
The preview function displays your message as it would appear on a hotel website. You can:
Preview both desktop and mobile views
Interact with CTAs and countdowns
Ensure styling and placement look correct
Step-by-Step Instructions
1. Open the Message Editor
From your campaign dashboard, click the pencil icon next to your message.
2. Make Your Edits
Ensure you've completed your message layout and content updates.
3. Save Your Message
Click Save before previewing. Skipping this step may show an outdated version.
4. Click the Preview Button
Located at the top right of the editor.
Select the desired preview environment (if applicable)
Your message will load on the chosen preview site
Pro Tip: If the preview doesn’t show your changes, return to the editor, save again, and reload the preview.
Pro Tips
Preview both desktop and mobile separately to ensure consistency
Use screenshots from previews to get stakeholder feedback before publishing
Double check translations and CTA behaviors in preview mode
FAQs / Troubleshooting
Question: Why can’t I see the preview?
Answer: Make sure you’ve entered a valid URL. Also confirm you saved your message.
Q: Can I preview unpublished messages?
A: Yes. As long as they are saved and you have access to a supported preview environment.
Q: Do previews show targeting logic?
A: No. They show message design only—not real-time targeting or guest behavior logic.