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Where Do I Control the Position and Size of a Message?

Learn to control message placement, size, and spacing using container settings in the Triptease Messages Styles tab.

Updated over a week ago

TL;DR

  • Position and size settings live in the Styles tab of the message editor.

  • These settings are defined at the container level.

  • Use these options to control on-page placement, width, height, and more.


When to Use It

Adjust message position and size when:

  • You want to change where the message appears on the screen

  • Your content looks cut off, too large, or poorly placed

  • You need a mobile-specific layout


How It Works

The Triptease Messages platform uses a modular builder. Message positioning and sizing are controlled by the container, not individual blocks or sections.

Key settings include:

  • Placement: Choose from preset on-page positions (e.g. bottom center, top right)

  • Size: Set width and height, or let the system auto-size based on content

  • Padding & Margins: Fine-tune spacing within and around the container


Step-by-Step Instructions

1. Open the Message Editor

Click into your campaign > select a message > click the pencil icon.


2. Select the Container

Click directly on the outer edge of your message or use the layer selector.


3. Open the Styles Tab

With the container selected, click the Styles tab in the right-hand sidebar.


4. Adjust Placement

  • Choose a preset position (e.g., top left, bottom center)

  • Use the preview panel to see how your message will appear on-site


5. Adjust Size

  • Set fixed width/height or toggle Auto-size

  • Use padding to create breathing room around your content


6. Save Your Message

Changes won’t apply until you hit Save.


Pro Tips

  • Use Auto-size to avoid cutoff issues, especially on mobile

  • Stick to center-bottom placement for promotions and nudges

  • Preview both desktop and mobile after adjusting positioning


FAQs / Troubleshooting

Question: My message looks cut off—what’s wrong?

Answer: Try turning on auto-size in the container’s style settings. Also check padding.

Q: Can I drag and drop to position a message?

A: Not currently. Use the preset placement options in the Styles tab.

Q: Why don’t size changes apply to my CTA?

A: CTA size is controlled at the block level. Adjust it separately from the container.

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