When managing your Triptease account, it's important to have visibility of key details like when renewal and end-of-trial dates are happening for each of your products (and across different hotels). But we know that hoteliers are busy - so keeping track of all these details on top of all your other commitments can be a challenge.
Previously, hotels working with us would need to reach out to customer support to get this information. Now, it's available right in the platform as a CSV download.
Who can access this data?
This data will only be available to admin members of the platform, and only for the hotels that they are assigned to.
How to download your subscription data
Navigate to "subscriptions" in your account dropdown menu.
2. Click on the purple "download" button.
3. You will receive a detailed spreadsheet including the following fields:
Hotel name
API key
Product
Start date
Renewal/end date
Status
Billing model
You'll also see details of relevant fees and/or commissions per product, depending on whether you're a on a license or commission-based billing model.
Be alerted of any upcoming changes
As part of this feature release, you'll also see the following callout on the "subscriptions" page if there are any upcoming changes that will impact your account:
These changes include:
When a trial will be ending within 30 days
When a product will renew within 90 days
Any change of terms within 90 days