Getting Started

What is Triptease and why is it great?

20 articles in this collection
Written by Laura Rogers, Holly Groom, and George Bettley

What is the difference between User and Admin account permissions?

Written by Laura Rogers
Updated over a week ago

Triptease explained

What is the Triptease Guest Intelligence Platform?

Written by Holly Groom
Updated over a week ago

How can I contact Triptease when I need help or support?

Written by Holly Groom
Updated over a week ago

What is the Triptease Guest Value Index and Trip Value Index?

Written by Holly Groom
Updated over a week ago

Switching to Triptease from another provider

Switching to Triptease from another provider

Written by Holly Groom
Updated over a week ago

Switching Guide: Setting up your first personalized message

Written by Holly Groom
Updated over a week ago

Switching Guide: Fixing disparities in the Parity Monitoring dashboard

Written by Holly Groom
Updated over a week ago

Switching guide: Set up live chat to instantly answer guests’ questions

Written by Holly Groom
Updated over a week ago

How to configure email alerts

How do I sign up additional people to receive monthly performance emails?

Written by Laura Rogers
Updated over a week ago

How do I turn the report emails I receive from Triptease on or off?

Written by George Bettley
Updated over a week ago

How Triptease collects and uses data

Should I update my hotel’s Privacy Policy to include Triptease services?

Written by George Bettley
Updated over a week ago

What client hotel data does Triptease hold and why?

Written by George Bettley
Updated over a week ago

What is Triptease's data retention period?

Written by George Bettley
Updated over a week ago

Is the data Triptease collects from hotels’ websites transferred out of the UK/EEA?

Written by George Bettley
Updated over a week ago

Does Triptease use data from hotels’ websites to profile visitors?

Written by George Bettley
Updated over a week ago

Is Triptease GDPR compliant?

Written by George Bettley
Updated over a week ago

Learning to use your new products

Which Triptease product should I try first?

Written by Holly Groom
Updated over a week ago

Making changes to your website or booking engine

Should I inform Triptease if I am upgrading or making changes on my website?

Written by Holly Groom
Updated over a week ago

Should I inform Triptease if I am upgrading my booking engine version?

Written by Holly Groom
Updated over a week ago

Should I inform Triptease if I am switching booking engine?

Written by Holly Groom
Updated over a week ago