Getting Started

What is Triptease and why is it great?

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20 articles in this collection
Written by Cristina Weber, Laura Rogers, Holly Groom and 1 other

What is the difference between User and Admin account permissions?

Written by Laura Rogers
Updated over a week ago

Triptease explained

What is the Triptease Guest Intelligence Platform?

Written by Holly Groom
Updated over a week ago

How can I contact Triptease when I need help or support?

Written by Holly Groom
Updated over a week ago

What is the Triptease Guest Value Index and Trip Value Index?

Written by Holly Groom
Updated over a week ago

Switching to Triptease from another provider

Switching to Triptease from another provider

Written by Holly Groom
Updated over a week ago

Switching Guide: Setting up your first personalized message

Written by Holly Groom
Updated over a week ago

Switching Guide: Fixing disparities in the Parity Monitoring dashboard

Written by Holly Groom
Updated over a week ago

Switching guide: Set up live chat to instantly answer guests’ questions

Written by Holly Groom
Updated over a week ago

How to configure email alerts

How do I sign up additional people to receive monthly performance emails?

Written by Laura Rogers
Updated over a week ago

How do I turn the report emails I receive from Triptease on or off?

Written by Travis Amiel
Updated over a week ago

How Triptease collects and uses data

Should I update my hotel’s Privacy Policy to include Triptease services?

Written by Cristina Weber
Updated over a week ago

What client hotel data does Triptease hold and why?

Written by Cristina Weber
Updated over a week ago

What is Triptease's data retention period?

Written by Cristina Weber
Updated over a week ago

Is the data Triptease collects from hotels’ websites transferred out of the UK/EEA?

Written by Cristina Weber
Updated over a week ago

Does Triptease use data from hotels’ websites to profile visitors?

Written by Cristina Weber
Updated over a week ago

Is Triptease GDPR compliant?

Written by Cristina Weber
Updated over a week ago

Learning to use your new products

Which Triptease product should I try first?

Written by Holly Groom
Updated over a week ago

Making changes to your website or booking engine

Should I inform Triptease if I am upgrading or making changes on my website?

Written by Holly Groom
Updated over a week ago

Should I inform Triptease if I am upgrading my booking engine version?

Written by Holly Groom
Updated over a week ago

Should I inform Triptease if I am switching booking engine?

Written by Holly Groom
Updated over a week ago