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Getting Started

Getting Started

What is Triptease and why is it great?

Cristina Weber avatar Laura Rogers avatar Holly Groom avatar +1
16 articles in this collection
Written by Cristina Weber, Laura Rogers, Holly Groom and 1 other

What is the difference between User and Admin account permissions?

Laura Rogers avatar
Written by Laura Rogers
Updated over a week ago
Triptease explained

What is the Triptease Guest Intelligence Platform?

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Written by Holly Groom
Updated over a week ago

How can I contact Triptease when I need help or support?

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Written by Holly Groom
Updated over a week ago

What is the Triptease Guest Value Index and Trip Value Index?

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Written by Holly Groom
Updated over a week ago
Switching to Triptease from another provider

Switching to Triptease from another provider

Holly Groom avatar
Written by Holly Groom
Updated over a week ago

Switching Guide: Setting up your first personalized message

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Written by Holly Groom
Updated over a week ago

Switching Guide: Fixing disparities in the Parity Monitoring dashboard

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Written by Holly Groom
Updated over a week ago

Switching guide: Set up live chat to instantly answer guests’ questions

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Written by Holly Groom
Updated over a week ago
How to configure email alerts

How do I sign up additional people to receive monthly performance emails?

Laura Rogers avatar
Written by Laura Rogers
Updated over a week ago

How do I turn the report emails I receive from Triptease on or off?

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Written by Travis Amiel
Updated over a week ago
How Triptease collects and uses data

Should I update my hotel’s Privacy Policy to include Triptease services?

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Written by Cristina Weber
Updated over a week ago

What client hotel data does Triptease hold and why?

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Written by Cristina Weber
Updated over a week ago

What is Triptease's data retention period?

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Written by Cristina Weber
Updated over a week ago

Is the data Triptease collects from hotels’ websites transferred out of the UK/EEA?

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Written by Cristina Weber
Updated over a week ago

Does Triptease use data from hotels’ websites to profile visitors?

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Written by Cristina Weber
Updated over a week ago

Is Triptease GDPR compliant?

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Written by Cristina Weber
Updated over a week ago