Triptease Help and Support

Getting Started

What is Triptease and why is it great?

15 articles

What are the different user permissions for the Triptease Platform?

Triptease explained

How can I contact Triptease when I need help or support?

What open source libraries does Triptease distribute?

Switching to Triptease from another provider

Switching Guide: Setting up your first personalized message

Switching Guide: How to improve your undercut rate using the Parity Mangaer

How to configure email alerts

How do I sign up additional people to receive monthly performance emails?

How do I turn the report emails I receive from Triptease on or off?

How Triptease collects and uses data

Should I update my hotel’s Privacy Policy to include Triptease services?

What client data does Triptease hold and why?

What is Triptease's data retention period?

Is the data Triptease collects from hotels’ websites transferred out of the UK/EEA?

Is Triptease GDPR compliant?

Making changes to your website or booking engine

Should I inform Triptease if I am upgrading or making changes on my website?

Should I inform Triptease if I am upgrading my booking engine version?

Should I inform Triptease if I am switching booking engine?