TL;DR
Add translations to any message for multilingual guest targeting.
Each language variant can be edited directly in the builder.
Make sure to save before switching languages.
When to Use It
Use this feature when:
Your hotel website supports multiple languages
You want to show personalized messages to guests in their native language
You need to localize campaigns for specific markets
How It Works
You can add multiple translations to a single message. The platform:
Defaults to English
Lets you select additional languages from a built-in list
Creates language-specific versions you can edit and preview
Each translation is managed independently—you can:
Translate content manually
Edit the layout, text, and images
Preview each version in the builder
Step-by-Step Instructions
1. Open the Message Editor
Enter the message from your campaign by clicking the pencil icon.
2. Click the Language Settings Cog
In the top right corner next to the language dropdown, click the gear icon.
3. Add a New Language
Click Add Language
Choose from the list (e.g., French, Spanish, German)
Click Save
Pro Tip: You can add multiple languages, but must translate each manually.
4. Edit Your Translation
Switch to your selected language from the dropdown and:
Translate the text content
Adjust layout if needed (text length may vary)
Save your changes
Important: Save each version before switching languages or navigating away.
Pro Tips
Use shorter phrases for better fit in compact designs
Avoid images with embedded text unless localized per language
Review translations for context and tone (especially for CTAs)
Translation preview only works on the Triptease demo site or enabled client websites
FAQs / Troubleshooting
Question: Can Triptease translate messages into any language?
Answer: No. Messages can only be translated into the languages shown in the supported language list. If your desired language isn’t in the list, it cannot be translated by Triptease—you’ll need to enter the translation manually.
Q: Can I change the layout for each language?
A: No. The translation functionality retains the current design and only adjusts the language.
Q: Do I need to retranslate mobile and desktop separately?
A: Yes, treat them as separate designs. Translate and adjust both views per language.