Summary
Automatically add translations to any message for multilingual guest targeting.
Each language variant can be edited directly in the builder.
When to Use It
Use this feature when:
Your hotel website supports multiple languages
You want to show personalized messages to guests in their native language
You need to localize campaigns for specific markets
How It Works
You can add multiple translations to a single message. The platform:
Defaults to English
Lets you select additional languages from a built-in list
Automatically creates language-specific versions you can edit and preview
Each translation is managed independently. You can:
Translate content manually
Preview each version in the builder
Step-by-Step Instructions
1. Open the Creative Builder
Enter the message from your campaign by clicking the pencil icon.
2. Choose the Settings Menu
Scroll down to Manage languages.
3. Add New Languages
Click Manage languages
Choose from the Add a language dropdown list (e.g., French, Spanish, German)
Click Save
Translations are automatically created
Pro Tip: You can add multiple languages.
4. Edit Your Translation
Use the menu in the top-right of the Campaign Builder to switch between different languages and make any necessary adjustments.
Important: Save your changes before leaving the Builder
Pro Tips
Use shorter phrases for better fit in compact designs
Avoid images with embedded text unless localized per language
Review translations for context and tone (especially for CTAs)
Translation preview only works on the Triptease demo site or enabled client websites
FAQs / Troubleshooting
Question: Can Triptease translate messages into any language?
Answer: No. Messages can only be translated into the languages shown in the supported language list. If your desired language isn’t in the list, it cannot be translated by Triptease—you’ll need to enter the translation manually.
Q: Can I change the layout for each language?
A: No. The translation functionality retains the current design and only adjusts the language.
Q: Do I need to retranslate mobile and desktop separately?
A: Not if you have automatic sync turned on in the Setting menu. In that case both mobile and desktop variants will be created and updated automatically.