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If someone makes multiple bookings on separate days will both be included in the conversion rate calculation?

Updated over 5 years ago

Yes. We treat one person who has booked on your website twice as two bookings rather than one. We know that hotels would consider one person who made two separate bookings to be two separate data points and we wanted our Dashboard to reflect this.ย 

The only exception to this rule is when one person makes two bookings on the same day, or more specifically within the same session - for details on what is a session have a read of What is a session?

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