Granular permissions to match the needs of your team
Managing who can do what in the Triptease Platform is important, especially for content that appears on your website or changes to billing and product settings. We want to help you get more team members using the platform while maintaining appropriate access control.
Getting started
To review and update your team's permissions:
Navigate to Account > Team Management in the Triptease Platform
Review each team member's current access levels
Adjust permissions as needed using the new granular controls
What permissions are available?
Assign tiered permissions for On-site Messages (and soon for cross-channel campaigns)
Choose between publish, create, or view-only access levels
Control who can set messages live on your website and booking engine
Restrict access to Billing Management and Pricing Configuration
Specify users who can review and reconcile performance-billed bookings for Metasearch, Retargeting, and Paid Search
Designate users who can manage OTA sources and promo codes for Parity & Price Match
Viewer role
Provide read-only access across the platform for team members who need to see data but shouldn't make changes
Understanding On-site Messages permissions
For On-site Messages specifically, you can now assign roles with these permissions:
Publish: Full permissions to create, edit, and publish On-site Messages
Create: Create and edit On-site Messages but cannot publish them
Viewer: View-only access to the dashboard and individual On-site Message performance
Important note: Property-level access restrictions are not yet fully functional in the current On-site Messages product. This means:
Users with any On-site Messages permission level (Viewer, Creator, or Publisher) can currently interact with On-site Messages that are also running on properties they are not assigned to
Aggregated On-site Messages performance data for all properties remains visible to all users with On-site Messages access
An update for property-level access control is planned.