Overview
US Pricing Law Update
A recent US ruling requires resort fees to be included in prices displayed to guests throughout their booking journey. You can read more about the ruling and its implications for hotels here.
In this wake of this, it’s crucial that Triptease understands how your hotel displays rates so we can show accurate prices to guests and stay compliant with new regulations. With that in mind, we’ve replaced the previous Tax Calculation page in the Triptease platform with a new Price Configuration page. This gives us a much more complete view of your pricing display setup.
You can update this yourself in the platform, or contact your CSM or the Triptease team for help. If you have any questions at all, please don't hesitate to reach out.
Because each hotel is different, you should update us whenever you change your pricing structure.
What This Means for You
If you’ve already told Triptease about recent pricing changes, your setup should be correct.
If you haven’t made any changes, your configuration is likely accurate.
If you have made changes but haven’t told us, you may need to update your settings.
Tip: Go to the new Property Price Configuration page to confirm your setup matches your website’s current pricing display.
Pricing Breakdown Options
Component | Definition | US Resort Fee Inclusion Rule |
Room | Base rate of the room (always required). | Always included |
Tax | VAT, sales tax, tourism tax, etc. | Not required in displayed rates |
Fee | Resort fees, service charges, cleaning fees. | Must be included in displayed rates |
City Tax | Extra tax often paid at the hotel (e.g., European tourist tax). | Not required in displayed rates |
How to Update Your Pricing Configuration
Go to:
Account > Property Settings > Price ConfigurationUse the fields to update your pricing components.
Save your changes.
Examples
Scenario 1: One booking engine, same pricing for all properties
Website setup: You use one booking engine across all properties, and all your hotels show total prices inclusive of both fees and taxes (Room, Fee, Tax).
Setup:
Go to Configure for all properties
Select Room, Fee, Tax.
Scenario 2: Hotel-level override for special cases
Website:
Most hotels show Room + Fee + Tax + City Tax.
One hotel excludes City Tax.
Setup:
Configure all properties with Room, Fee, Tax, City Tax.
Go to Configure for individual properties for the one exception.
Update to Room, Fee, Tax only.
Scenario 3: Multiple booking engines, same pricing
Website:
You use 2 different booking engines across different properties, but they have the same pricing configuration.
Synxis and Selfbook both show Room + Fee (no Tax).
Setup:
Select Yes for the question "Do the properties have multiple bookine engines"?
Choose Synxis and Selfbook.
Select Room, Fee for both.
Scenario 4: Multiple booking engines, different pricing
Website:
Synxis: Room + Fee + Tax.
Selfbook: Room + Fee.
Setup:Select Yes for multiple booking engines.
Choose Synxis and Selfbook.
Assign correct components to each engine.
Final Checks
Once your configuration is updated (or confirmed), Triptease will be able to display the correct prices.
Remember: Update this page if your booking engine pricing setup changes in the future.
For assistance, email customersupport@triptease.com or contact your Customer Success Manager.