Overview
Targeting by hotel lets you show custom messages per property in a single campaign.
Ideal for group-wide campaigns (e.g. Valentine’s Day) with localized content.
Saves time and simplifies reporting.
Step-by-Step Instructions
Create a new campaign or edit an existing one in New Triptease Messages.
Go to the Creatives tab.
Click Refine Targeting.
Expand the Hotel and Group Pages selector.
Select individual hotel properties where you'd like your message to appear.
Confirm and save
Pro Tips
Use this feature to manage group-wide promotions more efficiently by consolidating into one campaign.
Each property can have its own creative design, language, or offer—perfect for tailoring to local audiences.
This also enables cleaner performance reporting within a single campaign dashboard.
FAQs / Troubleshooting
Q: Can I show the same message across all hotels?
A: Yes. Simply select all hotels and apply the same creative.
Q: Can I use different creatives for different hotels?
A: Absolutely. Each hotel can have a unique message within the same campaign.
Q: How do I ensure the right teams have access to hotel targeting?
A: Access is managed under Team and Permissions. Make sure your user role includes the ability to create and manage campaigns for specific properties