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Switching Guide: Fixing disparities in the Parity Monitoring dashboard
Switching Guide: Fixing disparities in the Parity Monitoring dashboard
Holly Groom avatar
Written by Holly Groom
Updated over a week ago

The first step to increasing your direct bookings is getting your parity in check. 

The Parity Monitoring dashboard displays a live feed of every time a guest searches on your website and you're being undercut by an OTA. That means you can identify the issues that are causing disparities and get them resolved - fast. 

Fixing a disparity: A step-by-step guide

  1. View your disparities
    Select the Parity section in the Triptease Platform to be taken straight to the Parity Monitoring dashboard. This is where you’ll see a list of all the disparities that have occurred in the last 24 hours. You can filter this list by property, OTA or time period if you want to. 

  2. Open a disparity to view the details
    Click on a disparity to get further information about the exact search and room type. 

  3. Contact the OTA
    If the disparity is still live, contact your account manage at the relevant OTA. You can download a screengrab of the disparity from the Parity Monitoring dashboard to send to them if needed. 

  4. Archive your resolved disparities
    Once a disparity is fixed, click Archive Disparity to remove it from the list. 

What’s next? 

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