There are a range of report emails you can receive from Triptease to stay on top of things like your parity, unusual spikes in your disparities and your overall performance. You can sign up for these - or switch them off - by clicking on Account in the left hand menu, then Your profile and then Notifications.
From here you can control whether or not you receive your monthly summary report, Triptease achievement emails and hints and tips updates to get the most out of the platform. You can also add a mobile number to receive SMS alerts when a new guest has started a conversation through Chat.
This page is also where you can choose how often you would like to receive parity reports (either daily or weekly) and set the threshold at which you’ll receive surge alert emails if there’s an unusually high disparity rate for your hotel. You can also switch either or both of these emails off completely if you like.
You can switch off any email or alert by simply clicking the on/off toggle next to the relevant email.