Message Porter campaigns are essentially exit-intent messages, so they display when a visitor looks like they’re about to leave your website. How do we know when that’s happening? We monitor for any of the following actions:
- The visitor moves their cursor to the top of the browser window and off your webpage - this shows a strong intent to use the browser controls and leave your website.
- The visitor is inactive (their cursor doesn’t move) on your website for 60 seconds.
- The visitor starts to press a keyboard shortcut that would close their browser tab.