Overview
Your Home page has been redesigned to act as a briefing layer — a plain-English read on what's changed in your performance over the last 28 days, with suggested next steps and quick access to the rest of the platform. The detailed analytics that previously lived on Home have moved into a reorganised Guest Insights page, where they're better sequenced and easier to explore.
This update went live for all customers on 3 June 2026 and is included in all Triptease plans at no extra cost.
What's new on Home page
When you log in, you'll see a short AI-generated summary at the top of the page. It describes how your key metrics have moved over the last 28 days compared to the same period last year — covering marketing reach and booking engine conversion — and suggests specific areas worth investigating. The summary covers marketing reach and web conversion, and suggests specific things worth investigating based on what the data shows across your properties.
Home now also includes:
In-demand check-in dates with low conversion
— the top three weekend dates (Friday/Saturday) and top three weekday dates (Sunday–Thursday) from the past 28 days where search interest was above average but booking engine conversion was below average. The median search count and conversion rate are shown alongside each date so you can read them in context.
Year-on-year comparison
on four headline metrics — impressions, attributed direct revenue share, web sessions, and booking engine conversion rate (where prior-year data is available).
What's new
— the three most recent product update entries from our changelog, each linking through to its full detail. An "Explore updates" link at the top opens the full list.
Quick links
to key parts of the platform, including the Reporting and Campaign set-up pages.
The new Home page acts as a summary and guide, rather than a set of separate numbers.
Where did the old Home page data go?
Nothing has been removed — it's moved. The following pages, which used to appear on Home, are now on the Guest Insights page:
Direct Booking Overview
Booking Journey Visualisation
Parity Distribution
Price Match Impact
Audience Intelligence
To access Guest Insights, use the Market Insights menu in the left-hand navigation. The page has been reorganised so the flow from overview to detail makes more sense. Unlike Home, Guest Insights can still be filtered to specific hotels.
The data previously available on the Home page is now found on the Guest Insights page.
How to use the AI summary feedback prompt
Directly under the AI summary on Home, there is a "Was this helpful?" yes/no prompt. Your responses help Triptease refine what appears there over time. If the summary is not useful or feels inaccurate, selecting "No" feeds that signal directly into the refinement process.
If the summary appears to contain a factual error about the metrics shown, contact your Customer Success Manager, customersuccess@triptease.com or use the in-platform chat.
A note on scope
The metrics and summary on Home are aggregated across your whole account — they are not broken down per property in this version. If you manage multiple hotels, you will see account-level signals rather than individual property signals. Per-hotel prioritisation on Home is planned for a future update. In the meantime, Guest Insights can still be filtered by individual property.
Common questions
Q: Where did the charts that used to be on Home go?
A: They're now on the Guest Insights page, reached via the Market Insights menu in the left-hand navigation. Direct Booking Overview, Booking Journey Visualisation, Parity Distribution and Price Match Impact, and Audience Intelligence are all there — reorganised into a clearer flow from overview to detail.
Q: What is the AI summary on Home based on?
A: It's based on the metrics shown on the Home page — Triptease performance (impressions and attributed direct revenue share) and website analytics (sessions and booking engine conversion rate). It focuses on what's changed over the last 28 days versus the same period last year, and suggests next steps to investigate. It does not speculate on causes.
Q: What does the "In-demand check-in dates with low conversion" tile show?
A: The top three weekend dates (Friday and Saturday) and top three weekday dates (Sunday to Thursday) from the past 28 days that had above-median searches but below-median conversion. The median search count and conversion rate over the same period are shown on the tile so you can read each date in context.
Q: Why can I see some metrics without a year-on-year comparison?
A: Year-on-year comparison only appears where prior-year data exists. Newer customers or recently added properties may see current metrics without the comparative figure.
Q: The AI summary doesn't seem relevant to my hotel — is something wrong?
A: Home metrics are currently aggregated across your whole account rather than broken down by property, so for multi-property accounts the summary reflects the account as a whole. Use the "No" option on the "Was this helpful?" prompt to flag when the summary doesn't land well.
Q: Will more be added to Home over time?
A: Yes — this is the first version of the new Home. The longer-term direction is surfacing per-hotel signals for portfolio customers, along with additional metrics and context. Triptease will only surface things that are backed by data.
Q: What is the "What's new" column on the right of Home?
A: It's a live feed of the latest three product update entries — the same content available via "Product updates" in the main navigation. Each entry links through to its full detail, and "Explore updates" at the top of the column opens the full changelog.