What is the script and where can I find it?
Web scripts (sometimes called tracking codes) are invisible to your website visitors, but help us to track the actions they are taking on your website.
Web scrips collect data about the pages they visit, which Triptease products they have seen and interacted with, whether they have made a search on your booking engine, and whether they have made a booking on your website.
To ensure all our on-site products function correctly (including on-site messages, emails and performance tracking) it’s crucial that our script is installed across all pages of your website and booking engine. Restoring the scripts is essential so you can take full advantage of the tools available and continue driving strong results.
Please find the script and documentation to resolve this issue on the platform at: Settings > Group settings > Integration scripts > Integration guide
Once your team has implemented the script, please let the Customer Success team know so we can verify that everything is working properly via customersuccess@triptease.com
FAQs
How do I add the script to the MEWS booking engine?
To connect the Triptease script with your MEWS booking engine, you’ll need to use Google Tag Manager. If you don’t have a GTM container, create one and add the script to it.1. Create a Google Tag Manager Container (if you don’t have one).
2. Add the Triptease script to the GTM container.
3. In your MEWS booking engine settings, go to Services > Stay > Booking Engines.
4. Add the GTM Container ID (same one used in the previous step).
5. Save the settings. ✅ Done! Make sure the correct GTM container ID is used and everything’s connected.
For help, check this guide.