Overview
ResNexus provides Triptease as a built-in Reservation Source. You enable the Triptease integration in ResNexus and enter the Client key and Hotel key provided by Triptease Customer Support — no script paste is required.
How to enable the integration
Email customersupport@triptease.com to request your Client key and Hotel key.
Log in to the ResNexus extranet.
Go to Settings → Reservation Sources → Triptease.
Enter the Client key and Hotel key provided by Customer Support.
Click Enable.
Check the install is working using the Test Your Integration tool in the Triptease platform (Settings → Group settings → Integration scripts → Test Your Integration) — paste in your URL and run the test. If you'd prefer the Customer Support team to confirm for you, email customersupport@triptease.com or contact them via in-platform chat.
Common questions
Q: Where do I find my Client key and Hotel key?
A: They are not visible in the Triptease platform. Email customersupport@triptease.com and Customer Support will send them to you.
Q: Do I need to install anything on my hotel website separately?
A: Yes. The ResNexus integration only covers your booking engine. For your main hotel website, install the Triptease web script — see What Is a Web Script?.
Q: How do I confirm the script is working?
A: The quickest way is to use the Test Your Integration tool in the Triptease platform. Go to Settings → Group settings → Integration scripts and use the Test Your Integration section to enter your URL and run the test. If you'd like the Customer Support team to confirm for you, email customersupport@triptease.com or reach out via in-platform chat.