Overview
Siteminder exposes Triptease as a pre-built Plug-in app. You do not paste a script — you enable the Triptease plug-in in Siteminder and enter the Client key and Hotel key provided by Triptease Customer Support.
How to enable the integration
Email customersupport@triptease.com to request your Client key and Hotel key.
Log in to your Siteminder account.
Go to Direct booking → Configuration → Plug-in apps.
Find the Triptease plug-in and click on it.
Enter the Client key and Hotel key provided by Customer Support.
Click Enable.
Email customersupport@triptease.com to confirm the plug-in is live.
Common questions
Q: Where do I find my Client key and Hotel key?
A: They are not visible in the Triptease platform. Email customersupport@triptease.com or reach out via the in-platform chat and the Customer Support team will send them to you.
Q: Do I also need to add the Triptease script to my hotel website?
A: Yes. The Siteminder plug-in only covers your booking engine. For your main hotel website, you still need to install the Triptease web script separately — see What Is a Web Script?.